Hamilton BIlliards has an exceptional reputation for the very best customer service possible. We pride ourselves on providing the best possible help and advice to assist all of our customers around the world in making the right selection of table to fulfill their needs and dreams.
Below are some of the messages customers have sent to us after receiving their purchases.
I wanted to thank you and the lads for doing a first class job today. I know you had a few nightmares organising the table for me [crane reuqired for the slates to go upstairs], but everything worked well and it looks absolutely great, even better than I originally had in mind.
Henry Harrison, Sunningdale
I just wanted to say how very thrilled we are with our lovely billiard table. You and your team did a marvellous job of refurnishing the table and the various accessories and John & Ian were very efficient, charming, conscientious and worked hard all day.
Victoria Harley, Herefordshire
"Your chaps did another great job in setting up the table in Salisbury so thank you"
- Nigel Stacey, Salisbury, Wilts
"We just want to say that from the first time we enquired about the snooker table till we have had the table installed, it has been a pleasure doing business with you. We are very pleased with the table and its is exactly what we wanted as well as the beautiful chairs.The delivery guys where great too and again thanks "
- Christine Lavasini, Newcastle
Sorry I haven't emailed you sooner but I have been practising my snooker ! Table looks great, much appreciated & thanks again to all concerned
- David Hemstock, Lincs
"This is just to send you a thank you note for all your assistance with the purchase of the billiard table. Your happy customer."
- Maxim Vengerov, France
"Just a quick line to say thank you very much for the hard work and efforts of Dave and Ian when they came out to Virargues to install the snooker table. They made the whole process go incredibly smoothly and were a pleasure to have stay with us. The table looks fantastic and has already been much enjoyed by everybody."
- Mrs Katherine Southby, Virargues, France
"I have received the snooker table, and it is beautiful! I also received the scoreboard, and am greatly appreciative! Everything is simply terrific! I would not hesitate for a moment to contact you for future purchases. You have been wonderfully helpful and professional."
- Mrs Helen Demetriades, New Jersey, USA
"We opened the box yesterday and were delighted with the scoreboard. It is just as we had hoped it would be and looks very good in the room."
- Mrs Libby Richards, Chelmsford, Essex, UK
"Just to say thank you for the table which arrived and was installed by your excellent team on Friday. The workmanship is first class and we are really pleased with it"
- Mr Robert Hattrell, Epping, Essex, UK
"Thank you for the usual excellent service"
- Mr Duncan, Easter Ross, Invernesshire, UK
"We are delighted with our snooker table - thank you."
- Mr & Mrs Batchelor, Reigate, Surrey, UK
"Many thanks for doing a great job on the bagatelle table. It really looks good and plays much better than it has for years!"
- John Thelwall, St Neots, Cambs, UK
"I just wanted to let you know how thrilled we are with the magnificent table which you delivered last week. It looks perfect in the room and is already being (inexpertly but keenly) used. We were also very impressed with the installers and their demonstration of do's and dont's. The scoreboard and old cue rack were a bit of an extravagance but well worth it as they dress the room beautifully."
- Mrs Heather Scutt, Berkshire, UK
"Many thanks to your fitters for doing such a great job on the table, it was nice to meet them both."
- Judith & Charles Bennett-Baggs, South of France
"The Pool Table looks really fantastic and the client is very pleased with it. "
- Charles Bateson Design Consulting Ltd, Middlesex, UK
"All here, together and working fine. Thanks for everything and the table, leaf storage box are all great. The raising and lowering mechanism is an example of pure functional simplicity, the table is perfectly level."
- John Dorrier,Texas, USA
"I would like to say how delighted we are with the Heywood Snooker Dining Table and also how impressed we were with your staff who delivered the table to our house in France and set it up for us. They were very polite and efficient and demonstrated a great deal of technical expertise and experience."
- Mr & Mrs Bale, Middlesex UK
"I am delighted with the accessories for the life pool board that you have provided. The board looks really good now many thanks indeed"
- Mr D. Poppleton, Cheshire, UK
"I can honestly say I cannot recall dealing with such a helpful and friendly body of people from your manager to your installationists"
- Mr McGonigle, Cambridgeshire, UK
"I write to express my appreciation for the excellent service I received from everyone associated with your firm"
- Mr Zanre, Kent, UK
"I wish to express our enormous appreciation for your help and support in the purchase of our table"
- St Christophers School, Hertfordshire, UK
"Thanks for a terrific job - the table looks fantastic"
- Mr Horsman, Warwickshire
"I wanted to say thank you very much for the superb work that your men did on our table here in Luxembourg"
- Mrs McBride, Luxembourg
"Thank you for your assistance - and I really apreciated the quality of the table"
- Mr Daniel,France
"Thank you for a professional job - my whole family are extremely happy with your friendly and excellent service,"
- Mr Bradley, Germany
"Thank you for a professional job - you have been great to deal with"
- Mr Zeltner, New York, USA
"My client was VERY pleased with the installation as well as the gentlemen who did it - they said the billiard table is stunningly beautiful !!!!"
- Alan Tanksley Inc, New York, USA
"I should like you to know what a pleasure it has been dealing with you and your team and the friendly service provided."
- Mr Stiles, Isle of Man
"Well, today we saw the real thing ... and we were not disappointed. It is absolutely fantastic, and so is the little games table and all the accompaniments. The scrabble board is wonderful. The lampshades look stunning. Thank you to everyone for all your hard work and support in realising our table design - it is absolutely fantastic - and we send our heartfelt thanks"
- Mrs Rea, Geneva, Switzerland
"Thank you for the effecient service your company provided"
- Mr & Mrs Burgess, West Sussex, UK
"I thought you should know we are completely thrilled with the billiard table - all of you have been a delight to deal with and I thought you should all know how pleased we are."
- Mr Stephens,Wales
"I would like to thank you all for your help, assistance and patience in purchasing my table - it has been worth the wait - your assistance and customer service certainly helped me feel confident about every aspect of the project."
- Mr Davis, Cork, Republic of Ireland
"We LOVE the table ! It is just a dream and fits our room perfectly ! Your fitters were great and the whole job was executed so smoothly and professionally - many thanks"
- Mrs Showering, Henley on Thames, UK
"It is perfect !! Absolutely beautiful"
- S.R. Gambrel Design, New York, USA
"The client said the table looks stunning in the room and was very pleased with it."
- Turner Pocock Design, London, UK
"The table looks gorgeous and we are thrilled to bits and thank you to all your staff who were very polite and helpful"
- Mr & Mrs Sims, Cheshire, UK
"I just wanted to tell you that the assembly of the table and the surrounding arrangements all went very smoothly. Thank you for all your help"
- Mr Foulds, France
"The table is wonderful, thank you."
- Mr Redhouse, Kent, UK
"My client was absolutely delighted, and I must say the quality of all the goods was as good as it gets !! Everything was superb and beyond my expectations. The fitter who came to install the table was first class, once again thank you for all your help and good service."
- Linda Cockerell Design, Spain
"I was fully and completely satisfied with the service provided, all three guys were a credit to you and the company, they even managed not to upset my extremely difficult neighbours."
- Mr Wilson, Hampshire, UK
"I am very happy with the table and benches and the table looks fantastic in the room - lovely quality!."
- Mr Casley, London, UK
" I just wanted to pass on our thanks for the really superb job you have done on the restoration and installation of the snooker table. It certainly adds a wow factor to the house
- Mrs Paddison, Dorset, UK
" I have only one word - PERFECT !, congratulations on a job well done, and it was also nice to see quality traditional methods used with the assembly of the table, no stapling but old school nails to attach the cloth, just like it should be, brilliant ! Overall quality of fitting is superb. I can definitely recommend your services
- Mr Risto Vayrynen, France
"Thank you very much for the prompt and correct delivery of the billiard table. The Hamilton employees did a fantastic job.
- Mr Hoogstede, Perthshire
"Just to say thank you once again for supplying our pool table. I dont know if your fitters have told you but it really does look fantasic in the room. Granted, it is not just for looking at but it does look superb.
- Clayton & Zoe Smalley, Northants
" I should like to take this opportunity of thanking you for providing a first class service. Not only was the repair completed most expeditiously, but it was carried out so effectively that it is practically invisible and this means that the table can continue to be enjoyed to the full. Many Thanks.
- David Stevens, Brighton
"May I compliment you on the standard of your service, it was good of your fitter to remember my enquiry, and obviously deal with it immediately on his return. I must say it was a pleasure having him in my house re-servicing my table. He is probably unique in that he turned up on the day that was booked ! The importance of customer service is still obviously recognized by Hamilton Billiards, and long may it continue.